NOTICE: Solution to website access issues

Some patrons have reported issues accessing the UBC Aquatic Centre website ( over the past days. We are aware of this issue and are working on a long-term solution.
Should you be experiencing any challenges we invite you to consider doing the following:

  • Type “” directly within your web-browser; (do NOT use “www” prior to the web address)
  • Still having challenges? Clear cache;   (how to clear cache?)
  • Still having challenges? Clear browser history;
  • Re-enter “” directly into your browser. Once all is working it is recommended that you update bookmarks/favourites within your web browser(s).

So in short, HTTP ≠ HTTPS, and nuke the WWW.
Thank you for your patience and we apologize for the inconvenience.
Note: the irony of this web post is not lost on any member of our team…