Some patrons have reported issues accessing the UBC Aquatic Centre website (recreation.ubc.ca/aquatics) over the past days. We are aware of this issue and are working on a long-term solution.
Should you be experiencing any challenges we invite you to consider doing the following:
- Type “recreation.ubc.ca/aquatics” directly within your web-browser; (do NOT use “www” prior to the web address)
- Still having challenges? Clear cache; (how to clear cache?)
- Still having challenges? Clear browser history;
- Re-enter “recreation.ubc.ca/aquatics” directly into your browser. Once all is working it is recommended that you update bookmarks/favourites within your web browser(s).
So in short, HTTP ≠ HTTPS, and nuke the WWW.
Thank you for your patience and we apologize for the inconvenience.
Note: the irony of this web post is not lost on any member of our team…